Copilot Summaries
Every completed Party Line call automatically includes a Copilot summary — a concise, AI-generated overview of the conversation that appears directly in the Party Lines Completed list. Copilot summaries are designed to let you assess a call at a glance without having to listen to the full recording. Each summary captures the key points from the conversation, including topics discussed, any commitments made, and the general outcome of the call. You don’t need to configure anything — summaries appear automatically for every completed Party Line.Accessing the Full Transcript and Recording
To go deeper than the summary, each Party Line Completed entry includes a link to the full call details:1
Find the Call Entry
On the Party Lines Completed page, locate the call you want to review. You can use the date range filter to narrow results if you’re looking for a specific call.
2
Open the Full Transcript
Select Read Full Transcript on the call entry. This opens the detail view for that call, which includes:
- A full written transcript of the conversation, timestamped and attributed to each speaker
- An embedded call recording you can play directly in the dashboard
- The complete Copilot summary in expanded form
Filtering by Date Range
The Party Lines Completed page defaults to a recent time window, but you can adjust the date range to surface calls from any period.1
Open the Date Range Picker
Click the date range dropdown at the top of the Party Lines Completed page.
2
Select Your Dates
Choose a start date and an end date. The list will update to show only completed Party Lines that occurred within that range.
Exporting Call Data
You can export a summary of all Party Lines Completed within a selected date range to a CSV file. This is useful for building reports in Excel or Google Sheets, auditing call volume, or sharing data with compliance or management teams.1
Set Your Date Range
Use the date range picker to define the time period you want to export data for.
2
Select Export to CSV
Click Export to CSV. Mav will process the export and send an email to your inbox.
3
Download the File
Open the email from Mav and click the download link to save the CSV file. The link is time-limited, so download it promptly after receiving the email.
The export email is sent to the address associated with your Mav account. If you don’t see it within a few minutes, check your spam or promotions folder.